Orders
Please email us at support@highspirit.co with your 4 digit order number and question.
Yes, if we have not shipped the item out. Please keep in mind if the order has been shipped out you are responsible for the return.
Yes, as long as it follows our Return Policy.
Sometimes items from the same order might be stocked in different warehouses. This could result in partial deliveries arriving separately. Rest assured, the remaining items are on their way and should be with you shortly!
Please email us at support@highspirit.co with your 5 digit order number and full name. Photos are always helpful!
Please email us at support@highspirit.co with your 5 digit order number and full name. Photos are always helpful!
shipping
Yes, we ship to virtually any address in the world.
Yes, with every order you will receive a confirmation email. Please allow 3-4 days to receive a second email with your tracking information and ETA of your item(s). Note: Some items are made to order and will take a little longer to ship.
We ship every Monday and Thursday. Orders must be placed one day prior to go out these days.